State Farm® Insurance Agent Ann McLeod
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christopher Kassner
September 6, 2025
5
out of
5
rating by Christopher Kassner
"Ann McLeod is the GOAT of ALL of State Farm!"
We responded:
"Chris, Thank You for your 5 Star review! My team and I appreciate you allowing us to take care of your insurance needs. We are honored to have you as a longtime customer. Ann McLeod and Staff"
Celestine Sampson
September 5, 2025
5
out of
5
rating by Celestine Sampson
"Very helpful"
We responded:
"Hello Celestine, Thank you for your 5-star review for our office. We are always here to help and as always, we appreciate your business. Thank you, Ann McLeod & staff"
Dréa
August 30, 2025
5
out of
5
rating by Dréa
"I have been with Ann McCloud’s StateFarm for I believe 20 years. Overall Mrs Ann along with her staff have been phenomenal! I know without a doubt at times I’ve them a a headache, lol. They never show it, but I know when I get frustrated I can be frustrating but they’ve always kept their composure and always kept the empathy. Mrs. Teresa, you have the patience, of Job! I work or worked in Customer Service, I know how overwhelming it can be. Thank you for not allowing me to pull your hair out, lol, When we’re on the phone. Thank you Mrs. Ann McCloud and staff!"
We responded:
"Hello Andrea, Thank you so much for your positive feedback! We're honored to have your trust and look forward to continuing to serve you. If there’s anything more we can assist you with regarding your insurance needs, please don’t hesitate to reach out! Ann McLeod & staff "
Jody Butler
August 28, 2025
5
out of
5
rating by Jody Butler
"As always, State Farm, Ann McLeod office has treated me well through the years. Even moving out of town, I kept their office as my go to Insurance company. Teresa, specifically has entertained my many messages, at random hours and many back and forth communication. I just wish other agencies, companies and businesses would act and perform like they do. Appreciate you all, especially Teresa who is probably tired of hearing from me at this point. 5 starts, 10 out 10, top notch, not much else I can say! 👍"
We responded:
"Hello Jody, Thank you so much for your positive feedback! We are very honored to have you as a longtime customer. Please continue to reach out to us anytime you have any questions or concerns about your insurance needs as we are always here to assist you. Have a great week as we look forward to hearing from you soon. Ann B McLeod & staff"
Jennifer Brown
August 28, 2025
5
out of
5
rating by Jennifer Brown
"Teresa provided outstanding customer service."
We responded:
"Hello Jennifer, "Thank you so much for your kind review! We’re thrilled to hear you had a great experience with our State Farm office. Should you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help!" Ann McLeod & staff "
Derrick Melvin
August 15, 2025
2
out of
5
rating by Derrick Melvin
"Policy increased due to a person on my policy not me the primary added safe driving savings . Never activated the device they sent me then I was penalized and still had to pay the rates policy has renewed and still being charged for safe driving even after it was cancelled 6 months ago .Every month I’m told my rate will go down and was told on 8/15/25 I would receive a call back by end of day it’s now 5:45 pm . Not going to name drop because it won’t get anything resolved.26 yrs of service glade to give my revenue spot to someone else good luck."
We responded:
"Hello Derrick, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we would appreciate the opportunity to review your individual concerns and provide you with a detailed explanation of your situation. Please reach out to the office directly so we can schedule a time to address the issue and work towards resolution. We are committed to excellence and client satisfaction and look forward to meeting with you. Thank you, Ann McLeod & staff "
Christine Hoy
July 28, 2025
5
out of
5
rating by Christine Hoy
"I have been a State Farm client in other states for many years and have always received excellent service. Ann McLeod's office has given me the same level of service I have come to expect. I appreciate the knowledge and professionalism extended to me."
We responded:
"Hello Christine, Thank you for your kind words! We're delighted to hear that you're happy with the service at our State Farm office. Please feel free to reach out anytime—we're always here to support you! Thank you for being a long-time customer of State Farm. Ann McLeod & staff"
David Sullivan
July 26, 2025
5
out of
5
rating by David Sullivan
"Excellent customer service. Knowledgable and helpful in choosing what is best for our situation. Clients since 1993."
We responded:
"Hello David, Thank you for being a long-time customer with our office and State Farm. We're delighted to hear how pleased you have been with the office and are always here to help you with any situation. Ann McLeod & staff"
D
July 17, 2025
5
out of
5
rating by D
"I had an outstanding experience working with Elizabeth Cain this week at Ann McLeod’s State Farm office. She helped me with both homeowners and auto insurance, and her professionalism, clarity, and genuine care made the entire process effortless. Elizabeth took the time to understand my needs and made sure I felt secure and confident in my coverage choices. The office itself is warm and welcoming, and it’s clear that the team prioritizes customer satisfaction. Elizabeth’s guidance was incredibly helpful, and I appreciated how she explained everything without pressure or jargon. If you're looking for trustworthy insurance agents who treat you like more than just a policy number, this is the place to go. Highly recommend both the agency and Elizabeth Cain!"
We responded:
"Hello Dawn, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! As always, we appreciate your business. Thank you, Ann B McLeod & staff "
Rome
June 25, 2025
5
out of
5
rating by Rome
"My Agent Ann, Teresa entire team is GREAT!!! From a young 18yrs old soldier -> 61, Ann been my Agent, Awesome person. Ms. Teresa such a Blessing!!! 🙏🏾"
We responded:
"Jerome, Thank you for your kind words! It’s a blessing having loyal clients as yourself, and I’m glad to hear that you value our relationship. If there’s anything specific you’d like to discuss or any way I can assist you further, please don’t hesitate to reach out! Thank you for your 5-star review! Ann McLeod & staff "
Vickie Thornton
June 9, 2025
5
out of
5
rating by Vickie Thornton
"Wonderfull agent. Always there to help with personal attention. Customer service is a top priority."
We responded:
"Vickie, Thank you for your review! We’re thrilled to hear that you had a wonderful experience with our State Farm office. Your satisfaction is important to us, and we’re always here to assist you. If you need anything in the future, please don’t hesitate to reach out. We're here to help! Sincerely, Ann McLeod & staff "
Gene Lakey
June 6, 2025
5
out of
5
rating by Gene Lakey
"Teresa was very helpfull offered me great tates and coverage highly recommend this agent"
We responded:
"Hello Gene, "We sincerely appreciate your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do to support you or any questions you have, please don’t hesitate to reach out. Your satisfaction is our top priority!" Thank you, Ann McLeod & staff "
George Autry
May 15, 2025
5
out of
5
rating by George Autry
"I have been a customer with Ann McLeod’s State Farm Insurance office for 39 years. Over the years they have been most helpful and have always been there to answer my questions and be of service for my insurance needs. Teresa is always there to assist with any insurance questions and concerns I have. I highly recommend their agency."
We responded:
"Hello George, It sounds like you've had a great experience with the office and team members throughout the years. Long-term relationships with service providers, especially in the insurance industry, are invaluable. It's wonderful to hear that Teresa has been a reliable resource for your insurance questions and concerns. If you have any specific questions or need assistance with anything related to insurance, feel free to ask! Thank you for the friendship while also allowing myself and my teams members in helping you with your insurance needs. Ann "
Kelvin Edwards
May 12, 2025
5
out of
5
rating by Kelvin Edwards
"Agent, was very patient and knowledgeable and I was able to understand and all requirements of myself as Agent gave me instructions."
We responded:
"Kelvin, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our State Farm office. Your satisfaction is our priority, and we’re always here to assist you with any needs you may have in the future. Don’t hesitate to contact us anytime! The office of Ann B. McLeod State Farm "
Taenam Yoo
April 30, 2025
5
out of
5
rating by Taenam Yoo
"It's very convenient to have agent available any time whenever I need to get information and service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Debra
April 16, 2025
5
out of
5
rating by Debra
"I received the best service at State Farm. They are quick to respond to all of your needs. State Farm keeps you updated on all changes and does there best to make sure you get a rate that is best for your protection."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Linda Carter
March 27, 2025
5
out of
5
rating by Linda Carter
"Mary was very patient and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kyle Barbour
March 25, 2025
5
out of
5
rating by Kyle Barbour
"Ann and her team are always there to answer my questions and help me with anything I need. They truly care about their customers"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
STACKS “stacks2richesllc” RICHESLLC
February 5, 2025
5
out of
5
rating by STACKS “stacks2richesllc” RICHESLLC
"Ann McLeod is the best!! She helped me with all of my insurance needs 10/10 definitely recommend State Farm insurance !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sharmeen S
January 9, 2025
1
out of
5
rating by Sharmeen S
"Dont go by any fake 5 star reviews. State Farm will not cover you for anything unless if its something they are worried to be sued for. And even for that, you can get coverage online from anyone directly at much lesser cost not waste money on agents like these who will not represent u or assist you for anything even after paying them full coverages for multiple vehicles earning them commissions more than a decade with no expense on you. Oh and neither will they or State Farm claims agents pursue the other party if they deny you coverage for damages that even a full service repair center will clearly show them. State Farm is just a very poor level cat and mouse game now to extract as much as they can from you providing almost nothing in return. Don't bother yourself. İts better to use thousands paid to them instead for repairing your own vehicle or buying a used one. İn the end, we all need to use our own brains to make decisions when a company is making headlines for its amazing policies to cancel or not offer any coverage to their insured as is!"
Kenneth Williams
December 19, 2024
5
out of
5
rating by Kenneth Williams
"Ann McLeod and Teresa Cole were the epitome of professionalism."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Melissa Riddle
December 11, 2024
5
out of
5
rating by Melissa Riddle
"Excellent service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Troy Sanders
December 11, 2024
5
out of
5
rating by Troy Sanders
"Great agency. I work with Teresa Cole who does a great job of taking care of my insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Randy Jobski
June 16, 2024
5
out of
5
rating by Randy Jobski
"Very professional, great service, and very reasonable pricing for the health-related insurance I purchased."
George Nelson
January 11, 2024
5
out of
5
rating by George Nelson
"Mary was a big help!!"